At Rochester, Minn.-based Mayo Clinic, tech adoption comes down to one question: Does it fit into the workflow? “If technology adds friction, it fails,” said Edwina Bhaskaran, MSN, RN, the health system’s chief clinical systems and informatics leader. As Mayo deploys AI at scale, Ms. Bhaskaran is helping build flexible governance models to innovate quickly […]
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A new hire “talks back” to a tenured leader. A veteran nurse resists following the guidance of her younger supervisor. Older employees bemoan how sensitive Gen Z and Millennials are, while younger workers are exasperated with their Gen X and Boomer colleagues’ refusal to adapt. As leaders, we’ve all witnessed these dynamics. It’s tempting to […]
Continue ReadingFor many patients, paying a medical bill feels like being pulled in multiple directions at once. The payment portal says “log in and self-serve.” The paper statement points toward “mail a check.” Multiple outbound reminders tell them to call the billing office. By the third or fourth conflicting instruction, most people stop trying to follow […]
Continue ReadingThe sale of Tallahassee (Fla.) Memorial HealthCare from the city to Florida State University was approved by the university’s board of trustees, with the Florida Board of Governors following suit shortly after, the Tallahassee Democrat reported March 26. Four things to know: 1. The March 26 approvals pave the way to convert the city-owned hospital […]
Continue ReadingThe operating room is one of the most resource-intensive environments in healthcare — and one of the most quietly underutilized. Late starts, turnover creep, misaligned block schedules, behavioral inefficiencies, and bottlenecks upstream and downstream of the OR itself can collectively cost a health system hours of productive surgical time. The challenge is not always visible, […]
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BIG SANDY, Mont. — The emergency department at Big Sandy Medical Center is one room with a single curtain between two beds. It’s one of the many parts of the 25-bed rural hospital that need updating, former CEO Ron Wiens said. He said the hospital, an essential service in its namesake town of nearly 800 […]
Continue ReadingComplaints about enrollment fraud in Affordable Care Act health insurance coverage have bedeviled the federal marketplace for years. Now, the Trump administration is claiming wins in reducing the problem while simultaneously saying more controls are needed. It has proposed a sweeping set of ACA regulations for next year, including stepped-up requirements for some applicants to […]
Continue ReadingThe Trump administration is using migrant children held by the Department of Health and Human Services’ Office of Refugee Resettlement to lure parents and relatives into immigration detention, whether or not they have a criminal record. In one example, a dad went to an Immigration and Customs Enforcement office in New Mexico, thinking he was […]
Continue ReadingRespiratory syncytial virus season in the U.S. usually begins in October and fades by late March, but RSV activity seems to be holding strong in 2026. CDC data on respiratory virus activity shows that influenza and COVID-19 are dropping off across most states while RSV is high or very high in nine states. Overall, the […]
Continue ReadingThe Trump administration is expanding its civil rights crackdown on university diversity practices, launching new investigations into medical school admissions at Stanford (Calif.) University, Columbus-based Ohio State University and the University of California San Diego. The Justice Department is demanding seven years of applicant data from the three schools, including test scores, ZIP codes, legacy […]
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