What will define the next-generation chief pharmacy officer

Over the next three to five years, the chief pharmacy officer role is expected to expand well beyond operational oversight. Dispensing excellence and medication safety will remain foundational. But what will distinguish successful leaders in 2026 and beyond is enterprise-level influence — across finance, technology, workforce, supply chain and policy — paired with the ability […]

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FDA flags safety risk with Boston Scientific stents

The FDA has classified Boston Scientific’s removal of certain Axios Stent and Electrocautery-Enhanced Delivery Systems as a Class I recall, the agency’s most serious designation. The recall stems from increased reports of deployment and expansion issues during stent placement. As of Dec. 23, three deaths and 167 serious injuries had been reported in connection with […]

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A Canadian Hospital Scoops Up Nurses Who No Longer Feel Safe in Trump’s America

Last year, as the California hospital where she worked was appeasing the Trump administration by erasing words like “equity” and “diversity” from its paperwork, Brandy Frye had seen enough.  Frye, an emergency room nurse with 25 years of experience, felt that ignoring inequality’s role in health and sickness was an affront to the compassionate soul […]

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To Avoid Care Disruptions, Know When the Clock Runs Out on Your Prior Authorization

A woman with multiple sclerosis wanted to be able to walk up the stairs at home without losing her balance. Her doctor prescribed medicine that helped, but then approval from her insurance plan for the drug expired. “Why do I need a prior authorization for something that I am already prior-authorized to take? If my […]

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He Needs an Expensive Drug. A Copay Card Helped — Until It Didn’t.

Over the course of 2025, Jayant Mishra of Mission Viejo, California, progressively developed scaly, itchy red patches on his skin. Then came the pain and swelling in the joints of his hands, making it difficult to do his work at a bank. His primary care doctor referred him to a rheumatologist, who diagnosed psoriatic arthritis. […]

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6 health systems land on Fortune’s most-admired companies list

Six health systems were featured on Fortune and Korn Ferry’s 28th annual list of the World’s Most Admired Companies. The list, published Jan. 21, is based on surveys of executives, directors and financial analysts who rated companies on nine criteria, including talent attraction, management quality, product quality and social responsibility. Fortune and Korn Ferry began […]

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Mayo Clinic: Platform approach better for research than EHRs

Mayo Clinic Platform supports clinical research and AI development more effectively than traditional EHRs, according to researchers at the Rochester, Minn.-based health system. The Feb. 16 study in npj Health Systems demonstrated the capabilities of Mayo Clinic Platform, a cloud-based data and analytics ecosystem with over 15 million deidentified patient records, by simulating clinical trials […]

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Where Cost-to-Serve Spikes: The EOB-to-Payment Moment in Member Responsibility

Member responsibility is an expensive workflow. When the EOB-to-payment experience is confusing for members, it drives repeat contacts, escalations and exception handling across service, claims and billing operations. Members rarely call because they want to make a payment. They call because they don’t understand what they owe, why they owe it or what to do […]

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Healthcare CHRO appointments buck broader hiring trends

Internal leaders stepping into the CHRO role for the first time continued to account for most global appointments in 2025, according to a recent report from Russell Reynolds Associates. The firm’s CHRO Turnover Index analyzes CHRO appointments and exits across 1,853 companies worldwide, including those in the S&P 500. However, of the 11 hospital and […]

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Physician staffing lawsuit adds to BCBS antitrust saga

On Feb. 25, physician staffing groups filed a federal antitrust lawsuit in California against the BCBS Association and over 30 of its licensees — along with plan owners Elevance Health, Highmark, GuideWell, Cambia Health Solutions and Health Care Service Corp. The latest lawsuit was brought about in part by American Physician Partners and NES America, which are now […]

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