WVU Medicine is expanding its use of an artificial intelligence platform designed to assist with clinical documentation after early adoption showed improvements in clinician satisfaction and workflow.
The Morgantown, W.Va.-based health system is scaling Abridge’s AI platform for clinical conversations across its multistate network following an initial rollout, according to a March 11 news release. The technology will support more than 2,800 clinicians providing care across 25 hospitals and numerous outpatient and acute care sites.
WVU Medicine, the largest health system and private employer in West Virginia, serves about 2.5 million patients annually across West Virginia, Pennsylvania, Ohio and Maryland.
The health system said the decision to expand the platform was largely driven by peer recommendations among clinicians who preferred Abridge’s note quality and how it fit into their workflow compared with other ambient AI tools.
In a survey of more than 200 clinicians conducted before and after implementation, respondents reported several improvements, including a 78% increase in undivided attention to patients, a 61% reduction in cognitive load and a 77% increase in satisfaction at work, according to the release.
The technology has seen strong adoption among clinicians in family medicine, internal medicine, emergency medicine and urgent and acute care settings. WVU Medicine also reported emerging use cases in specialties such as rheumatology and ophthalmology.
Beyond clinical documentation, WVU Medicine said it is evaluating additional uses for the platform, including support for nursing workflows, procedural documentation and discharge summaries as part of broader efforts to expand AI-enabled support across the patient care journey.
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