Competition in the healthcare AI market is accelerating as major technology companies roll out new tools aimed at both consumers and health systems.
On Jan. 7, OpenAI launched ChatGPT Health, a feature that allows users to securely integrate personal health information into ChatGPT to better understand and manage health-related questions.
Through a partnership with b.well, users can connect medical records from U.S. healthcare providers as well as data from wellness apps such as Apple Health, Function and MyFitnessPal. OpenAI emphasized that ChatGPT Health is designed to support, not replace, medical care. The tool is not intended to diagnose or treat conditions but aims to help users interpret test results, prepare for physician visits, identify trends in their health data and navigate questions related to diet, exercise and insurance.
A day later, on Jan. 8, OpenAI announced OpenAI for Healthcare, an enterprise-focused suite of AI products aimed at supporting clinical and administrative work across hospitals and health systems. The platform provides clinicians, administrators and researchers with access to AI tools within a centralized, secure workspace, according to the company. OpenAI said the offering includes role-based access controls, single sign-on support and governance features to enable organization-wide deployment.
Altamonte Springs, Fla.-based AdventHealth, Dallas-based Baylor Scott & White Health, Boston Children’s Hospital, Cedars-Sinai Medical Center in Los Angeles, Nashville, Tenn.-based HCA Healthcare, Stanford Medicine Children’s Health in Palo Alto, Calif., and the University of California San Francisco are among the organizations rolling out the tool.
Meanwhile, generative AI startup Anthropic introduced Claude for Healthcare on Jan. 11. The company said the HIPAA-compliant tools can speed up prior authorization requests, support patient care coordination and assist with regulatory submissions. Anthropic also said consumers can securely upload lab results and medical records to Claude.
Phoenix-based Banner Health has already leveraged Claude to create BannerWise, an internal AI platform offered to the health system’s more than 55,000 employees across six states in late 2025. Use cases include document analysis and summarization, content creation and code optimization support.
Healthcare leaders are optimistic about OpenAI’s and Anthropic’s growing roles in the industry, viewing Claude for Healthcare as a potential go-to platform for enterprise-wide use and OpenAI as the likely frontrunner for consumer-facing applications.
“I am quite excited about Claude for Healthcare (as well as the OpenAI for Healthcare offering),” Nigam Shah, MD, is chief data scientist at Stanford Health Care, told Becker’s. “From our standpoint, it will accelerate the development of solutions such as ChatEHR, reducing our total cost of developing workflow automations that have enterprise value for us. I look forward to comparing the out-of-the-box functionalities of the different enterprise frameworks for generative AI in healthcare.”
Leaders also told Becker’s that OpenAI’s scale and long-term investment set it apart.
“OpenAI and ChatGPT have close to a billion monthly active users worldwide, meaning roughly one in eight people globally are already using the technology,” said Nick Reddy, executive vice president and chief product officer at Baylor Scott & White. “What further differentiates OpenAI is its level of commitment to healthcare. This isn’t just a narrative, it’s backed by significant investment, amounting to several billion dollars. That combination of global scale, deep technical leadership and sustained investment in healthcare is what makes us excited about partnering with OpenAI.”
More than 40 million Americans now use ChatGPT daily to ask healthcare-related questions, according to a report from OpenAI. Health system leaders say that level of consumer adoption is raising expectations for providers to meet patients where they already are digitally.
As enterprise AI platforms mature, leaders say the focus is increasingly on using the technology to reduce friction across the healthcare experience, from prior authorizations and documentation to patient engagement and access.
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